Question: How do you handle situations where patients or their families request information beyond your scope of practice?

Answer: I acknowledge the request, express my commitment to providing the information within my scope of practice, and involve the appropriate healthcare professionals, such as physicians or specialists, to address specific inquiries. Clear communication about professional boundaries ensures patients receive accurate and comprehensive information.

Example:

A patient's family requested detailed information about a complex medical condition. I acknowledged their request, explained my limitations, and facilitated a meeting with the physician to address their specific questions. This collaborative approach ensured the family received accurate and detailed information from the appropriate healthcare provider.